MD HQ requires a solid internet connection to run smoothly for our clients. Beyond that, the requirements are minimal. Any standard DSL or Cable connection should work, though the faster the better. We recommend at least 3mbps upload speeds and 5 mbps download speeds, though the system will work down to about 786 kbps upload speed and 1.5 mbps download speed.

For mobile/wireless connections, 4G connections are generally excellent, and 3G connections can be sufficient if they're connecting on a cell network (on a phone or tethering through a phone or cellular device).

If you work with large PDF files attached to patient charts, additional speed is encouraged. Please note that some internet providers advertise "up to X speed", so your true performance may actually be slower than the advertised speed.