What to do if your camera and mic are blocked in macOS


If you are being told that your camera is being used by another application, or you see the error message "We can't access your camera and microphone". This article should help!

How to re-enable the camera and mic on macOS

  1. Open "System Preferences".

2. Go to "Security & Privacy". 

3. Under the "Privacy" tab, ensure your browser is selected to have access for both      Camera and Microphone options. 

4. Restart the browser. 


In your browser, you can test your device here to ensure everything is working correctly. Uncheck "audio-only" before running the test.