FAQ

Default solution folder, feel free to edit or delete it.

Clearing your Browser Cache - Simple Instructions
Overview Some display changes in the EHR require that you clear your browser's cache to view the change. Instructions are below. Details You can c...
Thu, 8 Jul, 2021 at 1:25 PM
Encounter Note Text Examples
Example - Follow up Visit [[pt_name]] is a [[pt_age]] year old [[pt_sex]] who is here for a follow up visit. [[pt_rxs]] [[pt_supplements]] [[pt_a...
Tue, 3 Dec, 2019 at 4:39 PM
Pediatric Practices, Features to Explore, and FAQ to know
If your practice serves a large population of pediatric patients, here are some tips and specialized help articles that support your unique needs. Pati...
Fri, 14 Jun, 2024 at 11:04 AM
Download Submitted Patient and Blank Forms
Overview This article explains how to review and download submitted patient forms, and how to print blank patient forms.  Related Articles Managing y...
Tue, 10 May, 2022 at 9:17 AM
Export patient emails
Even if you don't have the Active Campaign integration, sending out mass emails to your patients through your preferred bulk-email client is easy. All y...
Fri, 14 Jun, 2024 at 2:33 PM
Tracking Patient Referrals: "How did you hear about us"?
Its often helpful to know how your patients found your clinic so you can see where you're getting the most referrals from or what marketing campaign is ...
Fri, 25 Sep, 2020 at 9:28 AM
Changing your practice name/Rebranding your practice
At some point, many practices change their operating name or update their branding. This has a number of implications for your Cerbo build, but getting thin...
Sun, 22 Nov, 2020 at 3:33 PM
Minimum Computer Hardware/ Bandwidth Requirements
Overview If you are buying a new computer or tablet for your office, you will want to know if it will work well for running Cerbo. This article outlines th...
Wed, 25 Oct, 2023 at 1:43 PM
Multi-Location Functionality
Overview Cerbo can manage multiple office locations (or departments) from within one EMR account using our multi-location configuration options. Toggleable...
Thu, 26 May, 2022 at 8:43 AM
Managing Vaccine Database
Overview New vaccines can be added and administration schedules can be managed by your practice in the Admin > Manage > Vaccines menu.  Related A...
Mon, 26 Jun, 2023 at 1:42 PM