Patient Portal - Help for Providers

Unread Secure Messages
If a secure message has not yet been read by the patient (they haven't signed in to the portal and gone to the "Secure Messages" tab) then yo...
Thu, 8 Mar, 2018 at 10:31 AM
Logging into the Portal as a Patient
As an EMR user, you are able to log into the Patient Portal from a patient's chart.  This can be useful to explore what patients see, troubleshoot prob...
Tue, 24 Mar, 2020 at 11:59 AM
Patient Portal Queue - Request Type Filters
A Users' view can set be filtered and set by request type in the Patient Portal Queue. Filter by request type (Patient Details, Secure Message, Medicat...
Tue, 8 Oct, 2019 at 11:42 AM
Patient Portal Access - multiple accounts under a single email address
For charts that share the same email address (i.e. children added under the parent's email address), you need to be sure to set up their portal account...
Tue, 29 Oct, 2019 at 3:02 PM
Patient Portal Sex & Gender Inclusivity
The Patient Portal registration page asks for a patient's gender and, by default, only includes "male" or "female" options: ...
Wed, 20 Mar, 2019 at 9:49 AM
Managing your Patient Portal Forms & Questionnaires page
 You can manage the layout and behavior of the Patient Portal questionnaires page directly from the EHR. To open your Questionnaires page manager, hover ove...
Tue, 28 Apr, 2020 at 11:27 AM