Patient Portal - Help for Providers

Disable/Enable a Patient's Access to Portal Features
You can disable (or enable) a patient's ability to send secure messages or request appointments via the Patient Portal on a patient-by-patient basis. T...
Wed, 10 Jun, 2020 at 9:37 PM
Unread Secure Messages
If a secure message has not yet been read by the patient (they haven't signed in to the portal and gone to the "Secure Messages" tab) then yo...
Wed, 10 Jun, 2020 at 2:02 PM
Logging into the Portal as a Patient
As an EMR user, you are able to log into the Patient Portal from a patient's chart.  This can be useful to explore what patients see, troubleshoot prob...
Tue, 24 Mar, 2020 at 11:59 AM
Patient Portal Sex & Gender Inclusivity
The Patient Portal registration page asks for a patient's gender and, by default, only includes "male" or "female" options: ...
Wed, 10 Jun, 2020 at 9:32 PM
Managing your Patient Portal Forms & Questionnaires page
Click here to view a short video on using the Questionnaire Manager.  You can manage the layout and behavior of the Patient Portal questionnaires pag...
Thu, 25 Feb, 2021 at 5:02 PM