To reset your password for eRx of controlled substances (EPCS), go to Admin > EPCS Administration, and then select EPCS Signup or EPCS Token in the Setup & Tools menu - depending on your current token status it will look like one of the screenshots below:
Click on "Reset Signing Password" under Setup 2-Factor Credentials to show one of the screens below:
Enter a new EPCS Password. Remember it must have letters, numbers, and symbols.
Because you already have a token registered, the Credential ID will be stored on this screen already.
You will need to enter a security code from your app or key fob to confirm the token. When you have finished entering your new information click Register.
You will then see the Finish screen indicating you can now send prescriptions for controlled substances using your new password.