E-Prescribing

ERx Identity Proofing and EPCS Set Up
Overview Before you can send prescriptions electronically in Cerbo (via the Surescripts e-prescribing network), you must undergo an identity verification a...
Thu, 8 Jul, 2021 at 8:48 AM
Why can't I e-Prescribe this prescription?
Prescriptions can be sent electronically from MD HQ via efax, or via the SureScripts e-prescription network. However, in order for a medication in your data...
Fri, 13 Aug, 2021 at 1:41 PM
Delegating ePrescribing Authority to Non-Prescribers
Overview This article goes over the steps for a prescribing provider (with a valid NPI number) to delegate ePrescribing authority to other users (without a...
Tue, 20 Jul, 2021 at 2:29 PM
Troubleshooting ERx Errors - no MedSpan ID
Error Message: That prescription isn't eligible for ePrescribing. The prescription must have a valid MedSpan ID - drugs that were entered by hand are n...
Fri, 25 May, 2018 at 4:36 PM
Reset EPCS Password
To reset your password for eRx of controlled substances (EPCS), go to Admin > EPCS Administration, and then select EPCS Signup or EPCS Token in the Setup...
Sat, 8 Feb, 2020 at 9:17 AM
eRx EPCS - Setup/ Register a New Phone (or New Hardware Token)
If you get a new phone and need to activate your software token on the new phone, or if you need to get a new hardware token for some reason, here are the s...
Tue, 28 Sep, 2021 at 9:19 AM
Transmitting Prescriptions via eRx
Sending a Single Prescription In the Plan of the encounter note where the prescription was added: right click on the medication and select Send via eRx F...
Wed, 1 Dec, 2021 at 3:19 PM
Adding an NCDPD Identifier for a Manually Added Pharmacy (so you can eRx to it)
Generally speaking, you should not need to manually add a pharmacy to the system. Your system includes the full, nationwide NCPDP database of pharmacies and...
Thu, 4 Feb, 2021 at 9:46 AM
Electronic Refill Requests
If you are registered to e-prescribe through surescripts - you can receive Refill requests directly from pharmacies within Cerbo. The first step is to regis...
Tue, 7 Jan, 2020 at 9:38 AM
Setting up a supervising physician for prescriptions
Providers who require supervising physician credentials on their outgoing prescriptions (eFax and eRxs) can easily have this information added to their prof...
Fri, 1 Nov, 2019 at 12:17 PM