E-Prescribing

ERx Identity Proofing and EPCS Set Up
For new e-prescribers in MD HQ (or anyone who completed eRx registration in MD HQ before Feb. 2018 and wants to add on the ability to prescribe controlled s...
Mon, 17 Aug, 2020 at 10:28 AM
Why can't I e-Prescribe this prescription?
Prescriptions can be sent electronically from MD HQ via efax, or via the SureScripts e-prescription network. However, in order for a medication in your data...
Wed, 26 Jun, 2019 at 4:46 PM
Delegating ePrescribing Authority to Non-Prescribers
By default MD HQ users who do not have NPI numbers on file can enter medications on a patient's chart but they cannot e-prescribe them unless an author...
Tue, 29 Oct, 2019 at 3:07 PM
Troubleshooting ERx Errors - no MedSpan ID
Error Message: That prescription isn't eligible for ePrescribing. The prescription must have a valid MedSpan ID - drugs that were entered by hand are n...
Fri, 25 May, 2018 at 4:36 PM
Reset EPCS Password
To reset your password for eRx of controlled substances (EPCS), go to Admin > EPCS Administration, and then select EPCS Signup or EPCS Token in the Setup...
Sat, 8 Feb, 2020 at 9:17 AM
eRx EPCS - Setup/ Register a New Phone (or New Hardware Token)
If you get a new phone and need to activate your software token on the new phone, or if you need to get a new hardware token for some reason, here are the s...
Wed, 3 Jun, 2020 at 12:25 PM
Transmitting Prescriptions via eRx
Sending a Single Prescription In the Plan of the encounter note where the prescription was added: right click on the medication and select "Send via ...
Mon, 29 Jun, 2020 at 4:51 PM
Adding an NCDPD Identifier for a Manually Added Pharmacy (so you can eRx to it)
Generally speaking, you should never need to manually add a pharmacy to the system, as we have a master list of national pharmacies and mail-order pharmacie...
Wed, 19 Sep, 2018 at 9:16 PM
Electronic Refill Requests
If you are registered to e-prescribe through surescripts - you can receive Refill requests directly from pharmacies within Cerbo. The first step is to regis...
Tue, 7 Jan, 2020 at 9:38 AM
Setting up a supervising physician for prescriptions
Providers who require supervising physician credentials on their outgoing prescriptions (eFax and eRxs) can easily have this information added to their prof...
Fri, 1 Nov, 2019 at 12:17 PM