Credit Card Processing

Add a Credit Card
To save credit card information to a patient's account, click on the pencil icon in the upper-right hand corner of the Patient Information block to o...
Mon, 17 Sep, 2018 at 3:58 PM
Remove or Delete a Stored Credit Card
To remove a saved credit card from a patient's account, expand the Patient Information block > click on the Billing tab > click on the trash icon...
Mon, 6 May, 2019 at 9:16 AM
Subscription Billing - Stripe
MD HQ uses Stripe (embedded in the EMR) to support automatically-recurring billing based on your custom subscription plans. There is no limit on the number ...
Tue, 21 May, 2019 at 11:08 AM
Choosing an Integrated Merchant Services Partner
Cerbo has integrations with two merchant services partners: Stripe and Bluefin. These communicate with Cerbo via an API, meaning that once you set up your ...
Tue, 20 Aug, 2019 at 10:07 AM
Stripe - Getting Started
MD HQ allows you to process credit card transactions and recurring subscription payments via your Stripe account. The EMR communicates with Stripe via an AP...
Thu, 26 Jul, 2018 at 10:46 AM
How can I generate an invoice for a failed subscription payment?
If a subscription payment (*note: subscriptions available only via Stripe in MD HQ) does not go through, the system is set to retry a certain number of time...
Wed, 26 Jun, 2019 at 3:15 PM
Bills are Paid by Another Patient
You can make patient's credit card on file available to pay another patient's outstanding charges. So, for example, you might add a credit card fo...
Thu, 29 Dec, 2016 at 3:03 PM
Subscription Billing - Bluefin
If you have a merchant services integration with Bluefin, you can now set up automatically-recurring billing for specific charges. This may require an updat...
Tue, 24 Apr, 2018 at 11:40 AM
Payment Plan Billing - Bluefin
If you have a merchant services integration with Bluefin, you can now set up payment packages for a charge. This may require an update, so please contact us...
Tue, 23 Oct, 2018 at 2:40 PM
Managing Patient Credit Cards
Whether a credit card was added by a user in the EMR or by the patient via the portal, you can manage these from the Billing tab of the Patient Information ...
Tue, 19 Mar, 2019 at 4:03 PM