Credit Card Processing

Remove or Delete a Stored Credit Card
To remove a saved credit card from a patient's account, expand the Patient Information block > click on the Billing tab > click on the trash icon...
Mon, 6 May, 2019 at 9:16 AM
Subscription Billing - Stripe
MD HQ uses Stripe (embedded in the EMR) to support automatically-recurring billing based on your custom subscription plans. There is no limit on the number ...
Mon, 21 Oct, 2019 at 9:49 AM
Choosing an Integrated Merchant Services Partner
Cerbo has integrations with two merchant services partners: Stripe and Bluefin. These communicate with Cerbo via an API, meaning that once you set up your ...
Fri, 13 Sep, 2019 at 10:57 AM
Stripe - Getting Started
Cerbo allows you to process credit card transactions and recurring subscription payments via your Stripe account. The EMR communicates with Stripe via an AP...
Fri, 8 Nov, 2019 at 12:08 PM
How can I generate an invoice for a failed subscription payment?
If a subscription payment (*note: subscriptions available only via Stripe in MD HQ) does not go through, the system is set to retry a certain number of time...
Wed, 26 Jun, 2019 at 3:15 PM
Bills are Paid by Another Patient
If one patient (e.g., a parent) is responsible for paying for another patient's (e.g., their child's) charges you can link those patients' a...
Thu, 24 Oct, 2019 at 1:11 PM
Subscription Billing - Bluefin
If you have a merchant services integration with Bluefin, you can now set up automatically-recurring billing for specific charges. This may require an upda...
Thu, 10 Oct, 2019 at 11:48 AM
Payment Plan Billing - Bluefin
If you have a merchant services integration with Bluefin, you can now set up payment packages for a charge. This may require an update, so please contact u...
Thu, 10 Oct, 2019 at 11:57 AM
Managing Patient Credit Cards
Whether a credit card was added by a user in the EMR or by the patient via the portal, you can manage these from the Billing tab of the Patient Information ...
Tue, 19 Mar, 2019 at 4:03 PM