Credit Card Processing
To save credit card information to a patient's account, click on the pencil icon in the upper-right hand corner of the Patient Information block to o...
Fri, 10 Jan, 2020 at 9:31 AM
To remove a saved credit card from a patient's account, expand the Patient Information block > click on the Billing tab > click on the trash icon...
Mon, 20 Jan, 2020 at 9:18 AM
Cerbo currently offers direct integrations with two merchant services partners: Stripe and Bluefin. These communicate with Cerbo via an API, meaning that o...
Tue, 12 Jan, 2021 at 3:04 PM
Cerbo allows you to process credit card transactions and recurring subscription payments via Stripe. This happens via an API, meaning that once you set up y...
Fri, 11 Sep, 2020 at 4:16 PM
If a subscription payment (note: subscriptions available only via Stripe in MD HQ) does not go through, the system is set to retry a certain number of times...
Mon, 20 Jan, 2020 at 9:18 AM
If one patient (e.g., a parent) is responsible for paying for another patient's (e.g., their child's) charges you can link those patients' a...
Thu, 24 Oct, 2019 at 1:11 PM
If you have a merchant services integration with Bluefin, you can now set up automatically-recurring billing for specific charges. This may require an upda...
Thu, 10 Oct, 2019 at 11:48 AM
If you have a merchant services integration with Bluefin, you can set a charge up on a payment plan, so that payments are taken automatically at set interv...
Wed, 5 Aug, 2020 at 12:07 PM
Whether a credit card was added by a user in the EMR or by the patient via the portal, you can manage these from the Billing tab of the Patient Information...
Fri, 10 Jan, 2020 at 9:32 AM
If you plan on processing ACH (directly debiting from patient's checking accounts) the first thing you'll need to do is to contact Bluefin and ens...
Tue, 29 Dec, 2020 at 11:01 AM