Patient Portal Queue

Tips and troubleshooting for the patient portal queue

Patient Portal Queue and Filters
The Patient Portal Queue (PPQ) displays requests and secure messages coming from the Patient Portal. Expand the PPQ by clicking the pop-out button at the to...
Tue, 11 May, 2021 at 4:47 PM
Un-Archiving Patient Portal Requests
Sometimes you accidentally archive a request without meaning to, or you need to go back and revise the way you handled a request. It's easy to un-archi...
Fri, 11 Jun, 2021 at 3:44 PM
Push Secure Messages into SOAP Notes
Overview This article will tell you how to push the full text of a secure message directly from the patient's portal history into a SOAP/encounter not...
Tue, 15 Jun, 2021 at 12:02 PM