FAQ
Default solution folder, feel free to edit or delete it.
From the Patient Dashboard, go to the Document Block and right-click on the document you want to send. Select "Email Document" from the right-clic...
Wed, 24 Jun, 2020 at 12:29 PM
Send a secure message to a patient by clicking on the speech bubble icon in the upper right corner of the patient’s photo on the patient's dashboard ...
Mon, 29 Jun, 2020 at 10:43 AM
If an attempted fax fails to go through, the system will alert you by opening a new tab called "Errors!" in the System Tasks Block on the Scheduli...
Mon, 29 Jun, 2020 at 4:07 PM
You can quickly check to see whether a Patient has access to the Patient Portal by looking for a blue speech bubble icon (for sending a Secure Message) in t...
Mon, 24 Jun, 2019 at 2:55 PM
Plan A/Plan B makes it so that you can have parallel billing plans, where the same service incurs a different charge, depending on whether the patient is pa...
Fri, 4 Oct, 2019 at 8:56 AM
When you create a new Rx and click the "+ Complete and Fax to Pharmacy" button, the new tab containing the fax-form may not open due to a built-...
Mon, 24 Jun, 2019 at 2:59 PM
Almost any text field in the EMR can be expanded by clicking and dragging the bottom right corner of the field. Furthermore, if you wish to change the defau...
Mon, 24 Jun, 2019 at 3:00 PM
When searching for a drug to prescribe or add to a patient's record, start by typing in all or part of drug name in the search field. To narrow results...
Mon, 24 Jun, 2019 at 3:10 PM
To delete a SOAP or Encounter Note, you must first unsign it (if signed) and then remove/delete all the diagnostic codes, prescriptions, plans items, and ch...
Mon, 24 Jun, 2019 at 3:12 PM
If you use QuickBooks, GnuCash, or any other external billing or accounting software or service to process payments but also want to keep the Billing bloc...
Tue, 18 Feb, 2020 at 10:31 AM