Online Help

The Patient Portal is a platform for you to view your medical records and securely interact with your medical providers. It's up to your provider whi...

Your username is set by you when you register online or activate your Patient Portal account via an email invitation. It may be your email address or a...

If you initially registered with the practice in person or over the phone, you'll need to create your Patient Portal account and set your password by c...

Many - but not all - clinics that use Cerbo software for their Patient Portal allow new patients to register online. For clinics that do provide this optio...

If you are finding that you have to reset your password every time you try to log in to your Patient Portal account, you may be entering the wrong informati...

Having trouble activating your Patient Portal account or setting your password? There are several reasons why account activation might fail. Problem #1:...

You will not be able to reset your Patient Portal password if the information that you enter (email address, postal code, last name, and date of birth) does...

If you completed the form to activate your Patient Portal account or reset your Patient Portal password, you should have received a confirmation email from ...

If you want to disable Patient Portal access for any reason, just contact your provider. No information is lost when you disable your Patient Portal account...