Accessing the Portal
Your username and password are set by you when you register online or activate your Patient Portal account via an email invitation. It may be your emai...
Thu, 22 Oct, 2020 at 1:03 PM
If you initially registered with in person or over the phone, you'll need to set up your Patient Portal username and password before you can log into t...
Thu, 18 Jun, 2020 at 11:12 AM
Many - but not all - clinics that use Cerbo software for their Patient Portal allow new patients to register online. For clinics that do provide this optio...
Thu, 18 Jun, 2020 at 11:14 AM
If you are finding that you have to reset your password every time you try to log in to your Patient Portal account, you may be entering the wrong informati...
Mon, 8 Jun, 2020 at 4:52 PM
Having trouble activating your Patient Portal account or setting your password? There are several reasons why account activation might fail. Problem #1: Y...
Thu, 18 Jun, 2020 at 11:16 AM
You should receive an email after: Registering as a new patient/ client using the online registration form Completing the form to request a username remi...
Fri, 4 Dec, 2020 at 9:56 AM
If you want to disable Patient Portal access for any reason, please contact your provider's office. See also: Patient Portal Overview Other key...
Mon, 8 Jun, 2020 at 4:51 PM
The patient portal is web-based (operates through your browser) but it's fully responsive so it should look and behave similarly to a native app. I...
Wed, 17 Feb, 2021 at 9:00 PM